Q:1. Why should buy from us not from other suppliers?
A: We are famous and professional machines factory from China. We have very well experiences can ensure our machine is quality controlled and reliable.
Q:2. What certificates do you blown film machines have?
A: Our factory fully implements the ISO9001: 2015 quality management system, has passed the CE certification and National high-tech enterprise certification, which covers the design, production, and delivery, which can meet the requirements of most countries in the world.
Q: 3.What are the main markets of your blown film machine?
A: Our blown film machines have been sold to more than 100 countries around the world, mainly including China, Middle East, Southeast Asia, Central Asia, Africa, Canada and Latin American countries and other countries.
Q: 4.What is the general delivery time of blown film machines?
A: The production of a blown film machine usually takes about 40 to 90 working days, depending on the size and configuration of the machine.
Q: 5.Can I visit the blown film machine production plant and watch the commissioning process?
A: Of course can. We welcome you to visit us anytime. We will pick you up at Shijiazhuang Airport or Railway Station.
Q: 6.How long is the warranty period of blown film machines?
A: All our blown film machines have a one-year warranty, starting from the date of machine arrives at customer’s factory and finished commissioning. During this period, we will provide a full free warranty for the whole machine, except consumables.
Q: 7.Where is the blown film machine factory?
A: Our company is located in Hequ Industrial Zone, Ningjin County, Xingtai City, Hebei Province. You can fly to Shijiazhuang Airport or Railway Station. Please make an appointment with us in advance and our driver will pick you up when you arrive.
Q: 8.What kind of after sales service do you provide if the blown film machines encounter technical problems or part damage?
A: We will remotely communicate with you via video to tell you how to solve technical problems of blown film machines, If the problem can’t resolve, we will send engineer to your factory. If the damage part(non-consumable part) is within the warranty period, we will provide you with another one free of charge.
Q:9. What is the payment method for blown film machine orders?
A: We will start production when we received the 30% deposit of the order. After we finish the production and received the last 70% payment, we will arrange shipment and send machine to customer.